Terms and Conditions for Lunar Holistic Therapies
Effective Date: 8th April 2025
Welcome to Lunar Holistic Therapies! These Terms and Conditions outline the rules and guidelines for the use of our services, website, and interactions with us. By booking a treatment or using any of our services, you agree to be bound by the following terms and conditions.
1. Services Provided
Lunar Holistic Therapies offers a range of holistic health and wellness services, including but not limited to reflexology, energy healing, massage therapy, sound healing, ear candling and wellness consultations. All treatments are designed to promote physical, mental, and emotional well-being.
2. Booking and Payment
Bookings: All appointments must be booked in advance through our website, by phone, or by email. By booking an appointment, you are agreeing to our terms and conditions.
Payment: Payment for services is due at the time of the treatment. We accept cash and electronic payments via bank transfer, card payments.
Prices: All prices for treatments are clearly listed on the website. Prices may change periodically, and we will notify you of any changes prior to your appointment.
3. Cancellations and Rescheduling
Cancellation Policy: If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations within less than 24 hours may be subject to a cancellation fee of 50% of the treatment price.
Late Arrivals: If you arrive late for your appointment, the session may be shortened, and you will still be charged the full price.
No-Shows: No-shows will be charged the full price of the treatment.
4. Health and Safety
Health Information: You are required to inform us of any medical conditions, injuries, or health concerns before your treatment.
Consent: By booking a treatment, you confirm that you are in good health and have not been advised against receiving any of the services we provide by a medical professional.
Pregnancy: If you are pregnant, please let us know beforehand so we can ensure a safe and suitable treatment plan for you.
5. Client Responsibility
Respect: Please respect the space and myself, Liv as the therapist. Disrespectful or inappropriate behaviour will not be tolerated and may result in the termination of your session without refund.
Personal Belongings: Lunar Holistic Therapies is not responsible for any loss or damage to personal belongings during your visit.
6. Online Content
Website Content: All content on this website, including text, logos, and other materials, is the property of Lunar Holistic Therapies. Images are the property of Lisa Webb Photography and may not be used without permission.
Social Media: By interacting with our social media profiles, you agree to respect our community guidelines. We reserve the right to remove inappropriate or offensive comments and block users who do not adhere to these guidelines.
7. Privacy Policy
Lunar Holistic Therapies values your privacy. We will only collect and process your personal data as necessary for the provision of our services. For more information, please refer to our Privacy Policy page on the website.
8. Limitation of Liability
Disclaimer of Liability: Lunar Holistic Therapies makes no claims to cure or diagnose medical conditions. Our services are complementary and should not replace professional medical treatment.
Limitation of Liability: Lunar Holistic Therapies shall not be liable for any injury, loss, or damage resulting from the use of our services, except in cases of negligence or breach of contract.
9. Modifications to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our services, you agree to be bound by the most recent version of these terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Shropshire, and any disputes will be subject to the exclusive jurisdiction of the courts in Telford.